An answer in seconds, around the clock
Weekend, holiday or two in the morning - the message gets a reply right away. The gap between "they answered me now" and "they answered me tomorrow" is usually the gap between a deal and a lost lead.
AI WhatsApp Agent
Every message that reaches your business WhatsApp gets an answer within seconds - at 11pm too. The agent qualifies, opens a lead, books a meeting and hands off to a rep when needed.
Someone who messages you on WhatsApp expects an answer now - not tomorrow morning. Active's agent connects to your business WhatsApp, replies within seconds, understands what the person needs and takes it from there: opening a lead, booking a meeting in the calendar, routing to support or handing off to a human rep. Every conversation is saved on the customer record - in the same system your reps already work in.
What you get
Every inquiry becomes a lead
The agent finds out what the person needs and opens a proper lead in the system - with the source, the context and the whole conversation on the customer record.
Hands off at the right moment
Asked to speak to a person, or reached a point that needs a rep? The conversation moves to an available rep during working hours, with the full history.
How it works
- Connect your business WhatsApp - officially through Meta, or a quick connection of your existing number.
- Build the conversation on a visual board: incoming message → AI reply → the paths that follow.
- Set up the paths that matter to your business: create a lead, book a meeting, sign up for a trial, route to support or hand off to a rep.
- Define working hours - inside them the agent hands off to a human rep, outside them it keeps answering on its own.
No separate system on the side
The bot doesn't live in a separate tool with its own contact list. It's part of the system: what it collects goes into the lead, what it books goes into the calendar, and what it can't solve goes to a rep - with all the context.
- The conversation and the customer's history - same record, same screen.
- No message falls through the cracks, even when everyone is on a call.
- You write what it should and shouldn't say - in plain language, no developers.
- Every path can be tested before it goes live.
Want to see it answering your customers?
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