FAQ | Active

Frequently Asked Questions

Everything you need to know before switching to Active - and if you didn't find an answer, we'd be happy to answer personally on an intro call.

What is Active?

A smart platform for managing customers, leads, sales processes and business automations in one place - helping businesses work in a more organized, faster and smarter way.

How much does Active cost?

The Active Business plan costs 129₪ per user per month, and the Active Sales AI plan costs 269₪ per user per month. You start with a 7-day free trial.

How does the trial work?

You get 7 days free, with no commitment. When the trial ends, you choose a plan and enter payment details - there is no automatic charge.

How does the AI help my business?

The AI helps streamline processes, spot opportunities, improve sales performance, offer smart recommendations and save your team time in its day-to-day work.

Who is the system for?

First and foremost, sales teams and businesses that handle a high volume of leads and calls - and it also fits any business that wants to manage customers and processes in a more organized, smarter way.

Does the system fit small teams too?

Absolutely. The system fits small businesses and teams just getting started, as well as companies that need a more advanced solution - and it grows together with you.

How long does it take to get started?

In most cases you can start working with the system in very little time. Setup is simple, and most businesses go live within one to three business days, including importing existing data.

Do I need technical knowledge?

No. The system is built to be simple, clear and easy to use for every user - and our team supports you at every step.

Is my data secure?

Yes. Active is certified to the ISO 27001 information security standard, and applies encryption, backups and strict access permissions to protect your data.

Can I upgrade my plan later?

Yes. You can start with a plan that fits your current needs and upgrade at any stage, as your business grows.

What services are included?

A smart CRM, phone system and dialer, WhatsApp Business, AI call analytics, automations and real-time reports - all in one system.

Can I connect my existing tools?

Yes. You can integrate tools like Gmail, invoicing systems, social networks, your phone system and an existing CRM - and create one connected system.

Still have questions? Book an intro call or write to us: support@activeflow-crm.com.