FAQ — Active

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Frequently Asked Questions

Everything you need to know before switching to Active. Didn't find an answer? We'd be happy to answer personally on an intro call.

What is Active?

A smart platform for managing customers, leads, sales pipelines, and business automations in one place — helping businesses work in a more organized, faster, and smarter way.

How much does Active cost?

The Active Business plan is ₪129 per user per month, and the Active Sales AI plan is ₪269 per user per month. You start with a 7-day free trial — no credit card required.

How does the free trial work?

You get 7 days free, with no credit card and no commitment. When the trial ends, you choose a plan and enter payment details — there is no automatic charge.

How does the AI help my business?

The AI helps streamline processes, spot opportunities, improve sales performance, offer smart recommendations, and save your team time in its day-to-day work.

Who is Active for?

First and foremost, sales teams and businesses that handle a high volume of leads and calls — and it also fits any business that wants to manage customers and processes in a more organized, smarter way.

Does it work for small teams too?

Absolutely. Active works for small businesses and teams that are just getting started, as well as companies that need a more advanced solution — and it grows with you.

How long does it take to get started?

In most cases you can be up and running very quickly. Setup is simple, and most businesses go live within one to three business days, including importing existing data.

Do I need technical skills?

No. The system is built to be simple, clear, and easy for anyone to use — and our team supports you every step of the way.

Is my data secure?

Yes. Active is certified to the ISO 27001 information security standard and applies encryption, backups, and strict access controls to protect your data.

Can I upgrade my plan later?

Yes. You can start with a plan that fits your current needs and upgrade at any time as your business grows.

What's included?

A smart CRM, phone system and dialer, business WhatsApp, AI call analysis, automations, and real-time reports — all in one system.

Can I connect the tools I already use?

Yes. You can integrate tools like Gmail, invoicing systems, social networks, your phone system, and an existing CRM — creating one connected platform.

Still have questions? Book an intro call or write to us at support@activeflow-crm.com.